FAQ

Home/FAQ
FAQ 2017-06-29T04:21:29+00:00
Why is the 7 Index highlighted in Orange? 2015-04-27T20:51:33+00:00

The 7 index: 7 is a ‘magical’ number.  The number of the occultist and the esoteric.  7’s are secretive, mysterious, stand-offish, intuitive and introspective, which were heavily used in ancient alchemy, mythology and religion. One of the key traits of the number 7 is a non-conformist which also contributes to the ‘Stranger’ name.

Why is the Model Name upside down? 2015-04-27T20:49:56+00:00

The “upside down” model name draws its influence from the Middle English origin upsedoun, to create a sense of inverted fashion, chaotic manner and add distortion, which was the design objective in order to refresh the attention of the Stranger watch owner.

What are the Dimensions & Specs? 2015-04-27T20:48:07+00:00

Case Diameter: 42mm

Case height: 11mm

Case Length: 51mm (incl. lugs)

Glass: Sapphire Crystal

Water resistance: 5ATM (50 meters)

Movement: Miyota 9120

Hands: Hour and Minute

Sub-dials: Week, Month, 24 Hour

What is Inside Stranger Box? 2017-06-29T04:21:31+00:00

We wanted to create a pleasurable experience of unwrapping the Stranger Box full of moments of surprise and delight. We wanted you to feel all of the love that we have put in to creating every small detail of the entire package of the Stranger Watch.

Contents:

  • 1 Stranger Watch
  • 1 Pair of Cufflinks
  • 1 USB Card (1GB) pre-uploaded with:
    • Certificate of Authenticity
    • Catalog and Warranty
  • 1 Hand written note
  • 1 Eternal Love and Appreciation from the Stranger Team

Stranger Box – the idea was to create an authentic and untouched feel. The wooden box with the burnt in logo on the top is a pleasure to hold in your hands and it can later be used to house some of your jewelry or as an office accessory.

Stranger Cufflinks – simplicity and elegancy were the 2 main attributes that we aimed after as we designed the matching cufflinks. The idea was to create something that would complement graciously the watch and not take the attention away.

Stranger USB Card – we tend to consider ourselves as “Green” and did not want to waste any unnecessary paper for printing thick catalogs and certificates which are neither useful nor necessary. As a result, we decided to create this catchy USB card (with pre-uploaded digital Catalog and Certificate of Authenticity with Owners name on it). These are 1GB and have plenty of space in them to be later used as a portable hard drive.

What are the sub-dials on Stranger watches? 2015-04-05T02:02:17+00:00

The 3 sub-dials on Thoroughbred Collection watches are:

  • Weekdays
  • Months
  • 24 Hour

What is your Case made of? 2015-04-05T02:00:50+00:00

Thoroughbred Collection watch cases are Surgical Steel 304 grade (also known as 18/8 for its composition of 18% chromium and 8% nickel). Majority of solid quality cookware is also made of this grade of steel, which is known for its high sustainability to heavy use. 

What type of movement is in your watches? 2015-04-05T01:19:55+00:00

The Thoroughbred Collection timepieces are powered by Miyota 9120 Movement

Some features of the 9120:

  • Automatic & manual winding
  • Display by means of hands: hour, minute, second.
  • Date calendar Day / Month / 24Hours display by means of hands
  • Stop second device
  • Shock-absorber device for balance staff

Are Stranger watches waterproof? 2015-04-05T01:28:27+00:00

The Thoroughbred Collection watches are 5 ATM waterproof. Although our watches were designed to sustain water exposure, we recommend using caution with regards to Strap/Bracelet exposure to water, which may cause some damage.

What is your Shipping Policy? 2015-04-05T01:47:16+00:00

Shipping in the US is Free. 

International Shipping (anywhere) is additional $30.

We ship standard mail. Should you require expedited, overnight or any other non-traditional shipping, please let us know via info@strangerwatches.com

What is your Return Policy? 2015-04-05T01:46:46+00:00

We guarantee our watches to be free of any manufacturing defects and will accept any defective item for refund or exchange . We will issue a refund within 14 days of purchase in the form and amount tendered for the original transaction (Returns must be unworn, in the state you received them, and in the original packaging).

What forms of payment do you accept? 2015-04-05T01:48:43+00:00

We accept Visa, Mastercard, American Express and PayPal.

What is your Warranty Policy? 2015-04-05T02:04:31+00:00

All Stranger watches are covered by the international 24 month warranty.

Stranger Time will, within two years from date of purchase, repair or replace, at Stranger’s option, the movement of your timepiece free of charge if such movement proves to be defective in material or workmanship under normal use.

Your Stranger timepiece(s) is covered by our own 24 month warranty. It is straight forward and covers any manufacturing defects, malfunctions, or if it just simply stops operating, we will be glad to replace the watch and no cost to you, or refund should you desire so. Of course, if you start testing it for toughness by hitting it with a hammer, then we’ll have to re-negotiate the coverage.Â